Warehousing & Fulfillment

91ÑÇÉ« client publishers benefit from our centralized facility in Ashland, Ohio, which ships large and small orders to accounts domestically, and works with Baker & Taylor’s Momence warehouse to ship orders internationally.

Data and Reporting


91ÑÇÉ« has a sophisticated portfolio of systems and data processing capabilities that allow seamless communication among our warehouses and business facilities.

In addition, 91ÑÇÉ« client publishers have access to real-time information regarding inventory, sales, returns, and revenues through the 91ÑÇÉ« Publisher Dashboard. Customizable reports, detail drill-down, and the ability to create an unlimited number of users and set permissions for what those users see and modify are among the features of this robust publishing management tool.

Warehousing & Fulfillment Services

Order processing

Pick, pack and ship

EDI and ASN communications

Returns processing

Re-stocking of salable inventory

Damaged and hurt book tracking

Direct-to-Consumer Fulfillment

91ÑÇÉ« client publishers have the option to tie into the 91ÑÇÉ« system with an existing web shopping cart or utilize the 91ÑÇÉ« shopping cart — both offering a seamless D2C experience.

Rapid Replenishment Program

The 91ÑÇÉ« Rapid Replenishment Program leverages available inventory in both publishers’ warehouses and distribution centers and the five 91ÑÇÉ« service centers to ensure titles are efficiently stocked throughout the United States. Customers receive inventory within 48 hours as opposed to the 2-3 week standard, facilitating the widest title assortment possible to the market. For more information, contact Beth Reiser at beth.reiser@baker-taylor.com.

Interested in book warehousing and fulfillment with 91ÑÇÉ«?

91ÑÇÉ« would serve as a publishing partner under a warehousing and fulfillment agreement, handling practical operational functions such as order processing, invoicing, collecting, and customer service.

91ÑÇÉ« welcomes all inquiries but is very selective when evaluating potential publishers.

The publishers in which 91ÑÇÉ« is most interested are those who:

  • Have an established publishing program
  • Consistently release new titles each season or on a regular, ongoing basis
  • Demonstrate committed adherence to the industry’s basic solicitation requirements and deadlines
  • Understand where titles fit into the retail landscape
  • Know the competition and target consumer(s)
  • Are prepared to compete in target market(s) in collaboration with 91ÑÇÉ«
  • Will work with 91ÑÇÉ« to agree upon mutual targets/expectations
  • Can support titles through marketing/publicity

Those with publishing programs that satisfy this criteria are encouraged to email Tony Proe at tproe@btpubservices.com for more information.